Virtual Healthcare Assistant Services

At Wellness Wave Marketing, we understand the challenges faced by healthcare professionals in managing the administrative aspects of their practices.

Our Virtual Healthcare Assistant services are designed to alleviate these burdens, allowing you to focus on what truly matters: Patient Care.

Our team of highly experienced virtual medical office assistants (VMOAs) offers comprehensive support across Canada and the U.S., seamlessly integrating into your practice to enhance efficiency and patient satisfaction.

Our packages start at less than $0.75 a minute.

Our Skills & Services

Integrating Medical Virtual Administration Assistant Services into your practice can significantly enhance workflow and time management. We help Naturopathic Doctors, Psychologists, Chiropractors, Holistic practitioners, Nutritionists, Physiotherapists, and more!

Booking Appointments & Managing Schedules:
Ensure your day at the clinic is fully booked and efficiently managed without the hassle.

EMR Management:
Increase your medical office's efficiency by delegating tasks such as file management, faxing, and scanning patient information.

Email & Communication Management:
From managing your inbox to handling medical referrals and insurance billing, we've got it covered.

Patient Referral Management:
We handle booking new consults and ensure patients are well-informed prior to their first meeting.

Billing & Payables
Effective management of billing and payments is important for your practice's financial wellbeing. Our VA services handle insurance and invoices through your Electronic Medical Records system, ensuring accurate and timely financial transactions. This reduces the workload on your administrative staff and streamlines your practice's financial operations.

Healthcare Virtual Assistants

Boost your front desk tasks, save time, and earn more by adding a Virtual Medical Office Assistant.

We assure you that freedom from admin tasks is within reach, so you can focus more on caring for patients and growing your practice.

Why Choose Our Virtual Healthcare Assistants?

Expert Support Across All Administrative Tasks:

Our virtual assistants handle medical office tasks like scheduling, emails, and calls. They manage EMR, confirm appointments, and assist with patient referrals to boost clinic efficiency.

Tailored to Your Practice's Needs:

If you want to improve your clinic's efficiency or need virtual support, our services are customized to fit your needs.

In our first call, we learn about your clinic's procedures, talk about any difficulties you encounter, and figure out how our services can make your tasks smoother.

Quick and Seamless Integration:

Our method quickly integrates your virtual healthcare assistant into your practice.

We focus on meaningful connections, matching assistants to your practice through personalized discussions.

Focus on Patient Care, Not Paperwork:

Our virtual healthcare assistants handle admin tasks, so you focus on patients. We want to boost efficiency for smooth practice operations without admin burden.

At Wellness Wave, we provide virtual administrative support for a wide range of health and wellness practitioners, including Naturopathic Doctors, Chiropractors, Physiotherapists, Medical Doctors, Functional Medicine Practitioners, Nutritionists, Osteopaths, Psychotherapists and others.

white flower on table
Green plant on desk with computer showing a virtual healthcare assistant working from home

How it Works

  1. Consultation: Get started with a discovery call to discuss your practice's needs and how we can help.

  2. Tailored Matching: We match you with the perfect virtual healthcare assistant for your unique practice.

  3. Flexible Subscription: Choose the number of hours you need per month, with the ability to adjust anytime. No long-term contract is required.

  4. Continuous Support: Our Client Success team will be there to ensure smooth operations and effective utilization of our services.

Ready to Transform Your Practice?

Experience the future of healthcare admin with Wellness Wave Marketing's Virtual Healthcare Assistant Services. We handle admin tasks so you can focus on patient care.

Reach out today for a discovery call!

Our team of dedicated remote medical admin assistants can help health professionals like you with the following:

Medical Billing and Canadian Insurance Claims:

A Medical Virtual Assistant helps with medical billing and insurance claims by submitting claims, handling reimbursements, and following coding standards.

Appointment Scheduling:

Efficient scheduling is important. A Medical Remote Assistant can help manage appointments, confirm, and reschedule to reduce no-shows and keep your practice running smoothly for better patient care.

Image of a serene office setting featuring a vibrant green plant in a vase placed on a wooden table, symbolizing a calm and organized work environment.
Graphic representing billing and canadian insurance being paid by a canadian healthcare virtual assistant

Email Management:

Healthcare workers get many emails about patients, appointments, and office tasks. A virtual assistant can sort and handle your emails, answer common questions, so you can focus on patient care.

Patient Recalls and Management:

Effective patient recall systems are crucial for patient care and practice growth. A Canadian Medical Virtual Assistant can help schedule follow-up appointments, manage patient records, and send reminders for check-ups.

Wellness Wave FAQs

  • Our health and wellness virtual assistant packages start at just $0.75 a minute. The packages are customizable so there isn’t a one size fits all approach. You can be rest assured that our health virtual assistants are a great value.

  • Our Medical Health Virtual Assistant services are available from 9 AM to 6 PM in your time zone, offering health professionals extended support hours to accommodate the busy schedules of healthcare practitioners. This flexibility ensures that administrative tasks are handled promptly, even outside of typical office hours. It also allows for better patient communication and scheduling, as our Health VAs can manage appointments and inquiries that come in later in the day. This extended availability is especially beneficial for healthcare providers who have extended office hours or need after-hours support for patient care coordination and other administrative tasks.

  • Continuity and consistency form the foundation of our Virtual Assistant Services for Healthcare Practitioners in Canada. Our Healthcare VAs are adept at swiftly adapting to the distinct protocols and practices unique to each healthcare provider. By maintaining meticulous records and adhering to standardized procedures, they ensure every task is executed with precision and uniformity. To stay at the forefront of evolving healthcare practices and technologies, our team undergoes regular training and updates. This approach, coupled with our collaborative team structure, guarantees that in the absence of a specific Health VA, another skilled professional is readily available to step in, thus providing uninterrupted and seamless service continuity in healthcare settings.

  • Our Virtual Assistant Services for Healthcare Practitioners include skilled Virtual Medical Assistants who excel in managing complex scheduling and patient communication tasks. Our virtual healthcare assistants adeptly handle appointment scheduling by coordinating with patients, managing rescheduling requests, and ensuring that the healthcare practitioner's calendar is optimally organized. Our Health VAs are proficient in patient communication, adept at providing information, responding to queries, and guaranteeing that patients receive timely and precise responses. Their expertise in various scheduling software and EMR systems enhances their capability to efficiently manage these tasks. This contributes significantly to an enhanced patient experience and streamlined management of healthcare practices.

  • Our Virtual Assistants undergo rigorous and ongoing training to stay abreast of the latest developments in healthcare administration. This training includes updates on healthcare laws and regulations, new software and technology in the healthcare industry, and best practices in patient data management and privacy. We also provide specialized training in areas like electronic medical records, insurance billing, and telehealth services. This continual education ensures that our VAs are not only skilled but also current with the evolving landscape of healthcare, enabling them to provide the most effective support to healthcare practitioners in Canada.

  • While our Health Virtual Assistants primarily handle a wide range of administrative tasks for healthcare practitioners, we also offer specialized services in social media marketing. Recognizing the importance of a strong online presence in today's digital world, we have dedicated Social Media Marketing Managers who can strategize, create, and manage your social media content. These managers work alongside our Health Virtual Assistants to ensure a cohesive approach to both your administrative and marketing needs, providing a comprehensive support system that extends beyond traditional health administrative duties.

  • Virtual Assistant Services for Healthcare Practitioners, offered by Health Virtual Assistants, present a contemporary solution to healthcare administration that balances cost-efficiency, flexibility, and specialized expertise. This service marks a notable departure from traditional in-office administrative roles, distinguished particularly by its affordability and adaptability. By minimizing overhead costs related to salaries, benefits, and physical office space, Health VAs reduce the financial strain on healthcare practices. This cost-effective approach makes them an appealing option for practices aiming to manage operational expenses without compromising on administrative quality.

    Additionally, these Canada healthcare virtual assistants provide an exceptional level of flexibility and scalability that is well-suited to the dynamic nature of the healthcare sector. Available beyond conventional office hours, they offer continuous administrative support, adapting readily to the fluctuating requirements of healthcare environments. Their broad range of skills, which includes patient scheduling, digital file management, and remote patient interaction, enables them to swiftly integrate with various healthcare systems. This adaptability, coupled with the scalability of their services to match the demands of the practice, positions Health Virtual Assistants as a highly versatile and efficient solution for the evolving challenges of modern healthcare administration.